1. No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.
2. Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher.
3. No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case to case basis Confirmation policy
4. If after confirmation any date or any other changes will be done from client ends before 10 days of there travel date then 3000/-Per package will be cost extra.
5.There is no Contract between the company and the client until the company has received the initial deposit amount per person as specified for each tour package. The full payment must be received in accordance with procedures laid down under Payments Terms. If not paid in that time, the company shall not refund the token amount of the package cost also expect the token amount rest of the payment will be the refunded as per the cancellation policy.

6.To terminate the Contract after acceptance of the deposit but prior to the Commencement of Tour without assigning any reason whatsoever. In the event the Company terminates the Contract; the company shall refund the initial deposit amount without payment of any interest.
7. To amend, alter, vary or withdraw any tour, holiday, excursion or facility it has advertised or published or to substitute an Independent Contractor of similar class if it is deemed advisable or necessary. In either case, the Company shall not be liable for any damage, additional expense, or consequential loss suffered by the Clients or for any compensation claims made.

8. It is clear understanding between either parties that any loss arising on account of cancellation of flight / train / bus tickets booked by the Clients; either through the Company or on his/her own or through a third party; the Company shall not be liable for such losses or additional expense, or consequential loss suffered by the Clients.
9. No person other than the Company, in writing, has the authority to vary, add, amplify or waive any stipulation, representation, term or condition in this brochure.

10. In the event of the Company exercising its rights to amend or alter any of the services as mentioned in the itinerary, after such tour or holiday has been booked, the Client shall have the right: To continue with the tour or holiday as amended or altered. To accept any alternative tour or holiday which the company may offer. In either of these above cases the Client shall not be entitled to, or the Company shall not be liable to the Client for any damage. Additional expense, consequential loss suffered by him or to pay any amount as refund.

11. HEALTH & SAFETY The Company shall in no circumstances whatsoever will be liable to the Client or any person travelling for: Any death personal injury, sickness, accident, loss , delay , discomfort ,increased expenses, consequential loss and / or damage or any misadventure howsoever caused Any act, omission, default or Independent Contractor or other person or be any servant or agent , employed by them who may be engaged or concerned in the provision of accommodation, refreshment, carriage facilities or service for the Client or for any person travelling with him howsoever caused.

12.. If the Client has any complaint in respect of the services provided by any of the Independent Contractors, the Client shall immediately notify the same in writing to the Independent Contractor and a copy thereof should be handed over to the Tour Manager of the Company in order to enable the Company to take up the matter with the Independent Contractor so that in future other Clients do not face the same difficulty.

13. Any claim or complaint by the Client must be notified to the Company in writing within 7 days of the end of this holiday tour. No claim notified to this Company beyond this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.

14. It is hereby declared that the immunities provided under this Contract shall be available to the Company`s managers, including Tour managers, employees, servants and agents but not to the Independent Contractors selected by the Company.

15. INSURANCE The tour cost does not include the costs towards the insurance premium. Hence, it is advisable that the clients get insurance cover at their own costs. However, please note that the Client has to deal directly with the insurance providing company in case of settlement of any claims whatsoever.

16. The price quoted in our proposal has been calculated at the rate prevailing at the time of printing this brochure. The Company reserves the right to amend

17. The price published in this brochure in case of costs increased before the date of departure. All such increases in price must be paid for in full before departure by the Client.

18. FORCE MAJORED Acts of god (including exceptional adverse weather conditions), earthquake, fire , war (declared or undeclared), invasion, rebellion, revolt, riot, civil commotion, civil war, nuclear fission, strike, act(s) of omission/commission by any concerned government(s), or government agencies, judicial or quasi-judicial authorities, occurrence of any event can force the Company to change or extended. Hence any additional expenditure occurred due to the above reasons the same will be borne by the passengers.

19. MEALS MENU The menus are pre-set menus provided for breakfast/lunch/dinner on the tour as mentioned under each Tour itinerary as printed in our brochure. We cannot process a special meal nor do we guarantee the special diet to the customer. We however reserve the right to change the meal arrangement if circumstances make it necessary to do so. In the event that a tour participant wakes up late and misses the breakfast offered to him and in the event that the tour participant is out on his own and reaches late and misses lunch/ dinner, then no claim can be made for the meal which he has missed and not utilized.

20. ITINERARY CHANGES For the comfort and convenience of our passengers, we will sometimes reverse the direction, or slightly amend the itinerary. We will try to advise you of these amendments, prior to the start of the tour or on tour. In the event that a tour participant misses on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund of the same.

21. HOTELS TERMS We have mentioned the names of the Hotels for each tour, we reserve the right to change the same due to unavoidable circumstances. In that case we may provide alternative, similar accommodation for which we are not liable to pay any refund. We will not be responsible or liable in case of loss of property or life at the Hotel. Similarly any damages caused to the hotel rooms during your stay, shall be payable by the Clients and the Company will not be liable for the same.

22. TRANSPORT / COACH /SITTING We use Deluxe 2 X 2 Luxury Coaches or vehicles such as Tempo Traveller, Tata Winger, Chevrolet Tavera, Mahindra Scorpio, Toyota Qualis, Tata Sumo as per the availability of vehicles and actual size of the group. In case of Coach / Mini coach /Tempo Traveller the seat numbers are allocated on a first come first serve basis, as per the booking date and the same will remain same throughout the tour. Our tour manager / local representative will take reasonable care of your luggage but if you are carrying any high value items on the coach, we advise you not to leave them behind when you leave the coach. We will not be responsible or liable in case of theft or robbery of the said items from the coach. All baggage and personal effects are at all times and under all circumstances your responsibility. Any damages caused to the hotel rooms / coach during your stay, shall be payable by the Clients and the Company will not be liable for the same. The drivers of the vehicles are bound by specific rules like maximum driving hours within a day/during a week, rest period per day/week etc. Clients will have to strictly adhere to the prescribed timetable for the day so that the driver can complete the travel. In case, any of the sightseeing schedules is missed due to delays caused by the client, the same will not be refunded to the client under any circumstances. Vehicle will be provided as per group size.

23. TRANSFER FROM ONE TOUR TO ANOTHER A transfer from one tour to another of the originally booked tour will be treated as a cancellation on that tour, thereby attracting the cancellation charges as stated in these terms and a fresh booking on another.

24. BOOKING & PAYMENT CONDITIONS For booking confirmation, need to pay 50 % amount as First Installment in company account by Cheque /Cash/Net banking/Credit card /Debit card in our company account & online through our ). Second Installment amount should be paid at the time of check in at hotel.
25. [Term ter=”Law & Jurisdiction For all complaints, suits, claims or disputes of whatsoever nature relating to any products including tours by the Company and third party products and tours, the courts and tribunals in Shimla, India alone shall have exclusive jurisdiction. All tours are subject to laws, rules of RBI / Govt. of India Upon signing the booking form, the above-mentioned terms & conditions shall be binding on both the Company and the Client and shall become the.

26. PREPONE AND POSTPONE For postpone/Propone of tour packages are to be communicated in written and need to be inform us at least 10 days prior of tour date. INR 3000/- will be charged extra for propone/postpone.
only basis of relations between the parties and all previous communication in whatsoever form or mode whether oral or otherwise, with respect to any terms & conditions of the tour and services shall stand cancelled / revoked / terminated. I / We have read and accepted the abovementioned terms & conditions on behalf of the person(s) whose name appears in Booking Form and I am /we are aware that I / we shall be abide by the same.

Confirmation policy
1.The Above package can be booked by paying token amount which is 50% of the total amount for booking Or (5k just hold you package )
2. The client has to complete 75% (50+25 %) of total amount within one month from the booking date.
Ø The remaining 25% should be complete before 7 days prior to date of arrival.
. The Above package can be booked by paying token amount which is 50% of the total amount for booking & 25% must need to pay one month prior to arrival & balance 25% accepted on arrival.

Cancellation policy
1.If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including death, accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client. All cancellations are to be communicated in written and advance amount is non-refundable, besides the forfeiture of the deposit amount of the tour. If you wish to cancel your tour, you must intimate the Company as follows provided that such intimation should be given on a working day within working hours:

When a cancellation is made Cancellation charges
Clear 30 working days or more prior to the date of departure of the Tour or for nonpayment of the balance Tour Cost within the stipulated time from 25 % of the Tour Cost
Clear 30 to 15 working days prior to the date of departure of the Tour. 50 % of the Tour Cost
Clear 15 to 07 working days prior to the date of departure of the Tour. 75 % of the Tour Cost
Less than 07 clear working days prior to the date of departure of the Tour. 100 of the Tour Cost

2.Token amount not refundable.
In Case : If you travel to any hill station , if there is any natural calamity or heavy snowfall use faced & if your trip is cancel , in that case , there is no refund policy will be applicable.

Amendment {Postpone & Prepone Policy
1. In case client wishes to prepone /postpone his or her travel dates, we request you to kindly reach us 20 days prior to journey date via e-mail.
2. The customers can prepone /postpone their tour once without any additional charges (if intimated before 20 days of travel date in written). However postponing & preponing second time will attract additional charges.
3 Also note that few service providers (Hoteliers, Transporter etc.) may apply postpone/prepone charges even after meeting above requirement. In such cases postpone/prepone charges will deducted from the advance amount deposited.
4. In all prepone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.
5. We do not accept any changes in plan within 20 days of travel date. However in rare cases like adverse climatic conditions or strikes,package can be postponed which will be intimated to you beforehand.
6. The validity to utilize your Advance payment in prepone/postpone scenarios is 1 Year from the date of advance payment.
7. The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on you’re booking to any of your friends/ relatives. (Please Note: In order to transfer your booking you must meet the above terms and conditions first).

8. If after confirmation any date or any other changes will be done from client ends before 10daysoftheretraveldatethen 3000/-Per package will be cost extra